13600 Platform Terms & Conditions of Use
This document outlines the terms and conditions governing the use of the 13600 platform. Please read it carefully before registering or using any of our services.
Important Note: By registering an account or using any part of the 13600 platform, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any provision, please discontinue use of the platform.
1. Acceptance of Terms of Use
These Terms and Conditions constitute a legally binding agreement between you ("User") and 13600 ("Platform"). By accessing, registering for, or using any services provided by 13600, you confirm that you have read, understood, and agree to comply with all terms stated herein.
This platform is intended strictly for users aged 18 and above. Use by individuals below this age is strictly prohibited. 13600 reserves the right to request age verification at any time and to suspend any account found to be in violation of this condition.
These terms apply to all services on the platform, including Sports Betting, slots, Live Casino, e-sports, and lottery. Each game category may have additional specific rules, which will be displayed in the relevant section.
2. Account Creation & Security Responsibilities
Each user is permitted to hold only one (1) active account on 13600. Registering multiple accounts or using another person's information to open an account is a serious violation that may result in immediate account closure and forfeiture of all credit balances.
During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, phone number, and valid bank account details. 13600 reserves the right to request identity verification documents at any time to ensure the accuracy of the information provided.
Password & Account Security
- You are solely responsible for keeping your password and account login details confidential.
- Do not share your login credentials with anyone, including family members.
- Any activity that occurs through your account is considered to have been carried out by you, unless you have reported an account compromise to customer support.
- If you suspect unauthorised access, contact the 13600 support team immediately via live chat.
3. User Responsibilities and Platform Usage Rules
13600 users agree to use this platform solely for lawful purposes and in compliance with all applicable laws in Malaysia. Any misuse of the platform, attempts to exploit system vulnerabilities, or actions that compromise the security and integrity of the platform are strictly prohibited.
Prohibited Activities
- Using automated software, bots, or scripts to access or interact with the platform without written authorisation.
- Committing fraud or providing false information during the registration or transaction process.
- Transferring account credits to another user without the platform's authorisation.
- Placing bets using another person's credit card or payment method without the owner's consent.
- Attempting to hack, breach, or disrupt 13600's systems and servers.
- Engaging in money laundering or any suspicious financial activity through the platform.
Violation of any of the above rules may result in immediate account suspension or closure, balance freezing, and where necessary, legal action.
4. Payment Information, Deposits & Withdrawals
All financial transactions on 13600 are conducted in Malaysian Ringgit (MYR). The platform does not accept foreign currencies directly. Accepted deposit methods include FPX (online bank transfer), Touch 'n Go eWallet, and local e-wallets listed in your account's deposit section.
Deposit Conditions
- The minimum deposit is RM20 per transaction, unless otherwise stated.
- The name on your bank account or e-wallet must match the name registered on 13600. A name mismatch may result in transaction delays or rejection.
- Deposits via FPX are typically processed instantly. Processing times for other methods may vary.
Withdrawal Conditions
- Withdrawals may only be made to a bank account registered in the same name as the 13600 account.
- The platform reserves the right to request identity verification before processing any withdrawal request.
- Withdrawal processing times range from 1 to 3 business days, depending on the chosen method and verification requirements.
- 13600 is not responsible for any delays caused by banks or third-party payment service providers.
5. Liability Limits, Intellectual Property & Third-Party Links
Liability Limits
13600 provides this platform on an as-is basis and makes no guarantees regarding uninterrupted availability or the accuracy of any information displayed. The platform shall not be liable for any financial loss, indirect damages, or loss of profit arising from the use of the platform, including technical disruptions, system delays, or odds display errors.
13600's total liability to any user is limited to the amount deposited by that user and still active in the account. The platform is not liable for any claims exceeding this limit.
Intellectual Property
All content on the 13600 platform — including logos, interfaces, text, graphics, and software — is the exclusive property of 13600 and is protected under applicable copyright laws. Users are not permitted to copy, distribute, modify, or use any of this content for commercial purposes without explicit written consent.
Third-Party Links
The platform may contain links to third-party websites or services. 13600 is not responsible for the content, privacy policies, or practices of any third-party sites. Access to such sites is entirely at the user's own risk.
6. Account Policy, Amendments to Terms & Applicable Law
Account Suspension & Closure
13600 reserves the right, at its sole discretion, to suspend or close any user account without prior notice if there is evidence or reasonable suspicion of fraud, breach of terms, illegal activity, or any threat to the security of the platform or other users. In cases of closure due to a breach, the account balance may not be refunded depending on the severity of the violation.
Users may also request to close their own account at any time by contacting customer support. Voluntary closure requests will be processed once all pending transactions have been settled.
Amendments to Terms
13600 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon publication on this page. Users are responsible for reviewing this page periodically. Continued use of the platform after changes are published constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising in connection with these terms or the use of the 13600 platform shall first be resolved through negotiation. If a resolution cannot be reached, the dispute may be referred to the appropriate courts of jurisdiction in Malaysia.
Last updated: January 2026. For enquiries regarding these terms, contact customer support via live chat or email [email protected].
Have Questions About the Terms of Use?
The 13600 support team is ready to help you understand any part of these terms. Reach us via live chat or check our FAQ section for quick answers.