13600 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This document explains what information we collect, how it is used, and the data protection measures 13600 has put in place for users in Malaysia.
Note: By registering for or using 13600's services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform.
1. Information We Collect
13600 collects several categories of information from users to ensure the platform operates securely and delivers a relevant experience. The following are the types of information we collect:
Account Information
During registration, we collect your full name, date of birth, phone number, email address, and username. This information is used to create and verify the identity of your account on the 13600 platform.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we store the account holder name and bank account number you register with us. We do not store credit card details directly — card transactions are processed through third-party payment providers using industry-standard encryption.
Device & Browser Information
We automatically collect your IP address, browser type, operating system, screen resolution, and device information when you access the platform. This information is used to detect suspicious activity and optimise how the platform displays on your device.
Usage Data
We record pages visited, games played, session duration, login frequency, and in-platform actions. This data helps us understand usage patterns and improve the interface.
2. How We Use Your Information
Information collected by 13600 is used solely for the following purposes:
- Verifying user identity during registration and login to prevent fraud and unauthorised account access.
- Processes financial transactions including MYR deposits and withdrawals accurately and securely.
- Providing relevant customer support when you reach out to our team via live chat or email.
- Sending important account notifications such as transaction confirmations, security alerts, and policy updates.
- Analysing usage patterns to improve platform quality, interface design, and load speed.
- Complying with legal obligations related to the platform's operations in Malaysia.
13600 will not use your information for any purpose beyond those stated above without first obtaining your consent.
4. Data Security & Third-Party Sharing
Data Security Measures
13600 employs a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, modification, or destruction. These include SSL encryption for all data transmitted between your device and our servers, passwords stored as one-way hashes, and strict access controls on internal databases.
While we take all reasonable precautions, no system is entirely foolproof. We encourage users to take personal steps as well, such as using a strong password and never sharing your login credentials with anyone.
Third-Party Sharing
13600 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information is only shared in the following circumstances:
- To payment service providers required to process your MYR deposit and withdrawal transactions.
- When required by law, court order, or a lawful request from Malaysian authorities.
- To technical service providers who assist in operating the platform, subject to binding confidentiality agreements.
All third parties who receive user information are bound by data protection obligations equal to or higher than the standards we uphold.
5. User Rights, Policy Amendments & How to Contact Us
Your Rights as a User
As a 13600 platform user, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If any information in your account is inaccurate, you can update it through your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your account and personal information. Such requests will be processed subject to applicable legal retention requirements.
- Right to Object: You may object to the processing of your information for specific purposes by contacting our team.
Privacy Policy Updates
13600 reserves the right to amend this Privacy Policy at any time to reflect changes in data practices, legal requirements, or platform developments. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after amendments take effect will be considered acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or would like to submit a request relating to this Privacy Policy, please contact the 13600 support team through the following channels:
- Email: [email protected]
- Live Chat: Available 24 hours a day, 7 days a week through your account
- FAQ Section: Visit the FAQ page for answers to general questions about privacy and your account
Last updated: January 2026.
Your Trust is Our Priority
We are committed to keeping your data well protected. Sign up for a 13600 account with confidence, or visit the FAQ section if you have any further questions.